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Wiki-based Documentation
ibruk Consulting created comprehensive wiki-based technical documentation using DocuWiki.

CASE STUDIES

Technical Writing


01
Multi-year contract executed with a dedicated technical writing team

For one of the world's leading financial services firms, ibruk Consulting has constituted and manages a dedicated technical writing team. Our team delivers user and technical documentation for a host of trading platforms and forecasting tools that cover a wide spectrum of financial instruments across equity, fixed income, commodities, utilities, and real-estate markets.

We have also developed custom templates and a custom documentation conversion tools.



02
Structured Documentation

For a global technology major, the ibruk Consulting team created documentation for a disaster management solution using Author-it, the client's technology platform of choice. The ibruk Consulting team:

  • Defined the structure of the document and customized the structured elements
  • Created templates for online help and printed documentation
  • Created the structured documentation
  • Generated online help and printed documentation




03
Wiki-based Documentation

When India's premier news and entertainment portal was launching a social networking site, they turned to ibruk Consulting to create an API reference for the application developer community. ibruk Consulting created comprehensive wiki-based technical documentation using DocuWiki. We created:

  • Process flows
  • API reference
  • Samples


04
Service rollout documentation for a telecom major

ibruk Consulting has created the technical, user and marketing documentation associated with a cutting-edge collaboration solution. The ibruk Consulting team worked under tight-dealines and co-ordinate with a range of stakeholders to create the required collateral in the form of Microsoft Word documents, complex Microsoft Excel worksheets and Microsoft PowerPoint presentations.



05
Range of user, technical and marketing documents for a Fortune 500 company

For one of the most respected healthcare companies, ibruk Consulting has worked on multiple solutions to create:

  • User documentation: Manuals and Online Help
  • Training material: Online tutorials and interactive demos
  • Presentations: Training and corporate presentations
  • Solution profiles


06
Marketing communications for a Fortune 100 company

ibruk Consulting creates the marketing communications for three groups of a Fortune 100 IT services provider. Our team works with client and the client's customers to understand the context and the solution. The deliverable is a 4-page case study that details the industry, the company, the situation that demanded the solution, the solution itself and the resultant benefits.



07
Product documentation for an electronic electricity meter manufacturer

ibruk Consulting creates installation and user manuals for a range of state-of-the-art electronic meters measuring electricity consumption from one of the world's largest manufacturer of domestic and industrial metering solutions. Our team documents the solutions based on design documents and actual equipment supplied by the client.



08
Website content for companies across multiple domains

ibruk Consulting has created corporate website content for a large number of companies across domains such as cement, IT, security, telecom, and consulting services.



09
Document conversion tool for a financial services major

ibruk Consulting has developed a complex Mif2Go conversion template that would enable a client to convert Adobe FrameMaker MIF files into a XHTML format that is the input for a custom rendering engine that generate online help in the client's proprietary format.



10
Templates for an international networking major

ibruk Consulting has developed Adobe FrameMaker templates for manuals of a US networking major.






TECHNICAL
WRITING

Clear, comprehensive, accessible documentation plays a vital role in:

  • Enhancing and streamlining communication
  • Improving productivity
  • Reducing support and training costs

TRAINING
DEVELOPMENT

Training helps you impart knowledge and skills that help people do the right thing, the right way. Effective training not only boosts productivity and quality, but also helps boost employee morale.

CERTIFICATE
IN TECHNICAL WRITING

ibruk Consulting launches a 3-Month Certificate Course in Technical Writing for aspiring technical writers in Mumbai, India.